Store Policies

Production Time


Most of the products in our shop are made to order. Production time is listed on each item (ranging from 5 days to 4 weeks, depending on the product).


This is an estimate, and we do our best to keep it accurate. We will contact you (via email supplied) if we expect any further delay on your order. If you need it sooner, just ask & we would love to work with you!


Shipping Policy


We offer FREE SHIPPING within the U.S. Your order may be shipped via UPS Ground, Fedex, DHL, or USPS Priority, no signature required unless requested. Packages can take up to 7 business days in transit.


We will contact you with tracking information when your order is shipping so you can be on the lookout! Modified Tot is not responsible for items lost, stolen, and/or damaged in transit. Shipping insurance is available upon request.


Please note, your order may arrive in several different packages. If you need them sent in one package, please notify us!


Shipping carriers may experience delays beyond the estimated arrival date. Unfortunately, Modified Tot has no control over these shipping carrier delays. All delivery timelines are estimates only and may vary. If your package tracking states "Arriving Late", please contact your selected shipping carrier for more information. 


Return Policy


Due to the custom nature of the products we are not able to offer returns. However, we stand behind our products and any quality issues will be dealt with to your satisfaction, through repairs or replacements.


Production begins once payment is received, so there can be no cancellations after this point. If you make a mistake while placing your order, please contact us immediately and we will do all we can to get it corrected for you.


Please understand that colors on computer monitors may differ and we cannot be responsible for any discrepancies. Feel free to contact us before an order is placed, if you need more information regarding the color of an item. We do offer to custom print swatches if you need to be 100% certain on colors before placing an order.

 

 

PRODUCTION METHODS

All of our items are either handmade in the USA or custom printed to order in the USA.

INTERNATIONAL ORDERS

Yes, we ship internationally! Anywhere in the world actually. If you feel the shipping calculator is not correct, feel free to contact us for verification so we can be sure! Please note that cribs and changing pad covers will differ slightly in size within each country. It is very important that you leave your crib information (brand and exact model, preferably a web link to your exact crib) and changing pad dimensions in the 'cart notes' during checkout. This will ensure your product will fit! We will try our best to contact you for any further information needed. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

CUSTOM DESIGNS

Yes, bring me your custom design requests! Since we design our own fabrics, I can usually change colors to work for you. Furthermore, I can create a whole new fabric just for you, at NO extra cost. I can't wait to hear from you!

DESIGN SERVICES & WHOLESALE

Want more goodness? I offer onsite nursery design services locally (Charlotte, Raleigh, Atlanta, & surrounding areas), and e-design anywhere else! Loving our images? In collaboration with my photographer, I offer prop styling & Instagram worthy product photography. Want us in your shop? Modified Tot does offer drop shipping & wholesale options. For any of these inquiries, please contact me!
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