PRODUCTION TIME

Most of the products in our shop are made to order. Production time is listed on each item with production Monday through Friday (ranging from 5 days to 4 weeks, depending on the product).

This is an estimate, and we do our best to keep it accurate. We will contact you (via email supplied) if we expect any further delay on your order. If you need it sooner, just ask & we would love to work with you!

SHIPPING POLICY

We offer FREE SHIPPING within the U.S. Your order may be shipped via UPS Ground, Fedex, DHL, or USPS Priority, no signature required unless requested. Packages can take up to 7 business days in transit (US) or 3 weeks (international).

We will contact you with tracking information when your order is shipping so you can be on the lookout! Modified Tot is not responsible for items lost, stolen, and/or damaged in transit. Shipping insurance is available upon request.

**Please note, your order may arrive in several different packages. If you need them sent in one package, please notify us!**

Shipping carriers may experience delays beyond the estimated arrival date. Unfortunately, Modified Tot has no control over these shipping carrier delays. All delivery timelines are estimates only and may vary. If your package tracking states "Arriving Late", please contact your selected shipping carrier for more information. 

RETURN POLICY

Due to the custom nature of our products we are not able to offer returns. However, we stand behind our products and any quality issues will be dealt with to your satisfaction, through repairs or replacements.

If you are unsure of the font for your personalized item, please leave a note in the cart requesting a proof and we can send one for approval before production. We are unable to offer exchanges or refunds based on font variations.

Production begins once payment is received, so there can be no cancellations after this point. If you make a mistake while placing your order, please contact us immediately and we will do all we can to get it corrected for you.

Please understand that colors on computer monitors may differ and we cannot be responsible for any discrepancies. Feel free to contact us before an order is placed, if you need more information regarding the color of an item. We do offer to custom print swatches if you need to be 100% certain on colors before placing an order.